Raising Your Rates With Your Current Clients Without Losing Them
Effectively Increasing Your Rates While Maintaining Strong Client Relationships
As a service-based business owner, setting the right price for your expertise might seem like an impossible task. While many freelancers might undervalue their services, it’s important to periodically assess and adjust pricing to align with your growing expertise and business goals. Let’s explore how you can strategically raise your rates with existing clients without losing them, ensuring that your business not only survives but thrives.
Understanding the Need to Raise Rates
Raising your rates isn’t just about earning more money; it’s about aligning your prices with your expertise and the value you provide. If your current rate doesn’t reflect your industry value or personal financial goals, it can lead to burnout and diminish the quality of service that you’re able to provide. Being underpriced can also lead to an unsustainable client load and reduced service quality. When you raise your rates, you prioritize quality over quantity, ensuring better results for your clients while also growing your income. It’s a win-win for both you and your clients.
Assessing Your Current Situation
Before jumping into price adjustments, evaluate your current client load. Identify how many clients you have, what you charge each one, and how long they’ve been with you. I typically suggest that clients who have been with you for less than three months should retain their current rates until there’s substantial evidence of the value you’re bringing. For long-term clients, track the results you’ve achieved—measurable achievements help justify rate increases and build your confidence when presenting the new rates.
Creating a New Pricing Strategy
Decide on a new pricing model that aligns with your goals. If you aim to work with fewer clients at a higher price point to prevent burnout, calculate where your pricing needs to be. For instance, if you want to manage five clients while aiming for a $10,000 monthly income, each client should be billed $2,000. However, for significant rate increases, especially for clients on much lower rates, consider incremental hikes to avoid a drastic change for them.
Communicating the Change Through Price Anchoring
Effectively communicating your price changes is key to maintaining client relationships. Utilize the power of “price anchoring” by informing clients of your new client rates first. For example, let them know that you are currently onboarding new clients at $2,000 a month, but their loyalty gives them a special transitional rate. You can offer either a gradual increase with contract extensions or a quicker bump to your target rate. Offering transparent communication shows respect for your clients and their choices.
Handling Pushbacks and Standing Firm
Be prepared for potential pushback. It’s essential to remain strong with your new pricing strategy, emphasizing the increased value and personal attention clients gain due to your expert-level service. Remind clients that finding new, trustworthy freelancers can be time-intensive, and your continued relationship saves them both time and energy. Depending on your business model, consider offering alternative, lower-touch services, such as a VIP day, for clients who are unable to meet new rates.
The Benefits of Raising Your Rates
Restructuring your rates is beneficial all around—it enhances your business by attracting ideal clients who value your expertise and ensures you can maintain high-quality service without the risk of burnout. By positioning yourself as a high-value service provider, you establish a more predictable and stress-free workflow, benefiting both you and your clients.
Conclusion
Take the time to analyze your current pricing strategies and client outcomes. Plan your rate adjustments carefully and communicate these changes effectively to nurture client relationships. I can’t stress enough the importance of being transparent with your clients and having confident communication with them. Encourage your clients to see the value they receive, helping to have a smooth transition to new pricing that benefits everyone involved.
By adopting these strategies, you can create a thriving business environment that aligns with your personal and professional growth, ensuring long-term success without compromising the quality of your service. Map your pricing strategy today and get started on taking the next steps to grow your business.
Here’s A Glance Of The Episode:
00:00 Raise Rates Without Losing Clients
06:08 Pricing Psychology and Money Baggage
07:29 Client Assessment and Pricing Strategy
12:49 Client Pricing Strategy Call
16:28 Stand Firm and Offer Alternatives
18:37 Raise Your Rates, Boost Income
21:03 Get direct support and Join the Strategist Society
Key Takeaways:
- Raising rates can align your pricing with the value and results you deliver to your clients, particularly in ad management where value is easily quantifiable.
- Evaluating your existing client contracts is crucial before raising rates, focusing on how long they have been with you and the results they’ve achieved.
- Approaching price increases should involve a structured communication plan, possibly including a good, better, best pricing approach.
- Price increases should be viewed as a benefit to both the freelancer and the client, allowing for more focused service with fewer clients.
- Price anchoring is an effective strategy in communicating new rates, helping clients perceive the value difference.
- Facing pushback from clients requires standing firm on your value and being prepared with alternative options or downsells.
- Raising rates can prevent burnout for freelancers, aligning your client workload with your financial and business goals.
- Incremental rate increases or new contracts with existing clients are ways to achieve better financial stability without completely disrupting your current client relationships.
and so much more.
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CLICK HERE TO LEARN HOW TO PRICE YOUR AD MANAGEMENT SERVICES
Additional Resources
Are you ready to step into your Strategist Era?! Apply to our Strategist Society HERE, where you can have more personalized plans, one-on-one support in raising your rate with your current clients, and a close community of other business owners.
DM me on Instagram @brandimowles and tell me how raising your rates is going OR tell me what’s holding you back!
** This post may contain affiliate links which means I may receive a small commission at no additional cost to you if you use one of the links to purchase. This helps keep the podcast going and I only share products I have used, tested and love.”
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Meet Brandi
Brandi Mowles is the host of the Serve Scale Soar® podcast which is a podcast dedicated to helping service-based entrepreneurs scale their online business to five-figure months so they can soar into six-figure years. Brandi is a wife, mom and in less than one year, created a six-figure business. Now she is spilling all her secrets so you can too.